Best Website Builder for Small Business (2024)

guy using laptop

When it comes to running a small business, establishing a strong online presence is crucial for success.

With the right website builder, you can create a professional and functional site that showcases your products or services in the best light.

The variety of choices available might seem overwhelming, but by prioritizing your specific needs, you can narrow down the options and find the perfect match.

A good website builder for small businesses offers a seamless blend of user-friendliness and powerful features at an affordable price.

We’re taking a look at some of the leading website builders for small businesses, like Wix, Squarespace, and Weebly.

By comparing their features, pricing, and ease of use, you’ll get a clearer understanding of which option suits your business best and how to make your website shine.

Top Website Builders

hotel website design


Wix is a versatile and easy-to-use website builder that offers a variety of templates for almost any type of business. Sam Hayes, webmaster of Geeky Matters explains, “You can quickly drag and drop elements onto your site, making it a great choice for beginners.”

Wix also has an extensive app market, where you can find additional features to add to your site for increased functionality.

However, some may find its SEO capabilities lacking compared to other platforms.


Squarespace is known for its visually stunning design templates. Thomas Kanze, owner of Culture Themes, likes Squarespace because it helps you create a professional and eye-catching site for your business with no experience in site building needed.

This platform is known for website hosting and design flexibility, but it also caters to e-commerce needs with its online store features.

Squarespace might not be the best option for complete beginners, but those with some technical know-how will appreciate the site-building capabilities it offers.


Weebly’s strength lies in its easy-to-use drag-and-drop interface, making it a popular choice for small businesses looking to get online quickly.

Marcus Fitzpatrick, Project Manager at Growth Cupid, warns that its templates are more simple in design compared to Squarespace, but they are functional and responsive.

Weebly also offers e-commerce capabilities, so you can create an online store for your products or services.

Keep in mind that its customization options may be limited compared to other website builders.


WordPress is a robust content management system, loved by many for its flexible themes, thousands of plugins, and customization options.

While the learning curve is steeper than other platforms, offers a more beginner-friendly experience with pre-built templates and site hosting.

The self-hosted version of WordPress ( requires more technical knowledge but offers ultimate flexibility in design and functionality.


When it comes to e-commerce, Shopify stands out as a specialized platform for building online stores.

With its robust e-commerce tools, themes designed specifically for selling products, and built-in payment processing, Shopify is a top choice for small businesses focused on e-commerce.

However, it may not be the best option if you’re looking to create a non-e-commerce site, cautions Bern Manning of Man Cave Kings.


As one of the largest domain registrars and web hosting providers, GoDaddy offers a website builder geared towards small businesses.

This platform’s strengths are in its simplicity and speed, but it may lack the advanced features and deep customization options found in other builders.

Susan Parker, PhD of Dreams Research Council found GoDaddy to be a great option for beginners.


BigCommerce is another e-commerce-focused platform, similar to Shopify.

It offers a comprehensive set of tools for building, marketing, and analyzing your online store, as well as integration with multiple sales channels.

Its SEO and analytics capabilities are notable, making it an excellent option for businesses looking to drive traffic and optimize their online sales.


Duda offers a drag-and-drop interface with tons of responsive templates that you can easily customize.

Its primary focus is on web design agencies and freelancers, but its competitive features also make it suitable for small businesses.

However, Duda’s e-commerce capabilities and app integrations may not be as extensive as other platforms.


Simvoly is a lesser-known website builder that offers customizable templates and an easy-to-use design interface.

It focuses on small businesses and e-commerce with features that help you create an online store or showcase your products and services.

Simvoly may not have the same reputation or extensive app ecosystem as other builders, but it’s worth considering for its simplicity and affordability.

Key Features of Website Builders

Drag-and-Drop Functionality

One essential feature to look for in a website builder is the drag-and-drop functionality.

This makes it extremely easy for you to create and design your website, even with no previous coding experience.

By simply dragging and dropping elements onto your site, you’ll be able to customize your layout, add images, text, and other content, making the design process a breeze.

Themes and Templates

A variety of themes and templates are available with most website builders, allowing you to choose a design that fits your business style.

These pre-designed themes are usually customizable in terms of color, font, and layout.

By selecting a template, you can ensure that your website has a professional appearance without needing a background in web design.

This is what Guiliana Hadic, of XOG Wine, likes about using WordPress as a site builder.

E-commerce Capabilities

If you plan on selling products or services through your website, it’s essential to choose a website builder with robust e-commerce capabilities.

Features to look for include:

  • Support for a variety of products and categories
  • Built-in shopping cart functionality
  • Integration with popular payment gateways
  • Inventory management tools

Marketing Tools

A website is only as good as the traffic it generates, so it’s crucial to have marketing tools available to help promote your online presence.

Many website builders include:

  • Built-in SEO tools for optimizing your content
  • Integration with Google Ads and other advertising platforms
  • Features for creating and managing a blog
  • Social media sharing options
  • Analytics tools to track and analyze visitor behavior

Security and SSL Certificates

Ensuring your website’s security is critical. Look for website builders that offer SSL certificates to encrypt information between your site and your users, protecting sensitive data from being intercepted by third parties.

This is particularly important for e-commerce sites where customers provide personal and payment information.

Considerations for Choosing a Website Builder

Business Needs and Goals

When choosing a website builder for your small business, it’s important to consider your specific needs and goals.

Think about the main purpose of your website and the features you’ll need to achieve that purpose.

Are you looking to create an online store? Do you need a blog or a portfolio to showcase your work?

Identify your business objectives and opt for a website builder that offers relevant features to meet those objectives.

Budget and Pricing

Budget plays a significant role in your decision-making process. Website builders come with different pricing plans, from free limited options to premium paid plans with advanced features.

Take into account the costs associated with running your website, such as domain registration, hosting, and e-commerce fees, if applicable.

Opt for a website builder with the right balance between price and functionality, keeping in mind that some builders offer a free trial to test their tools and services before committing longer term.

Technical Support and Tutorials

Customer support and readily available tutorials can be vital when you’re building your website, especially if you’re new to the process.

When evaluating website builders, take note of their customer support options and response times. Do they offer 24/7 technical support?

Are there comprehensive tutorials and resources available? These factors can contribute to a smoother experience as you build and maintain your online presence.

Scalability and Growth

As your business grows, your website’s requirements may change as well. Your website builder should be able to accommodate this growth with options for increasing traffic, storage, and functionality.

Consider the scalability of the website builder in terms of available plans and features that can support the expansion of your business.

Tailoring Website Builder Choices to Industry Needs

Different industries have unique requirements for their websites. So let’s look at the ideal website builders for various industries, including restaurants and food services, retail and e-commerce, service-based businesses, and creative industries.

Restaurants and Food Services

For the restaurant and food service industry, an ideal website builder should offer specialized features such as menus, bookings, and order management.

Depending on your specific needs, you may want to prioritize following functionalities:

  • Pre-designed restaurant themes
  • Integration with online reservation systems
  • Menu display options
  • Online ordering system for food delivery and pickup

A popular website builder that offers specialized features for restaurants is Wix.

The platform provides a wide selection of restaurant-specific themes and plugins to make your website more functional and visually appealing.

Retail and E-commerce

For businesses in the retail and e-commerce sectors, it’s crucial to choose a website builder that supports online store functionality, robust e-commerce features, and responsive design.

Key aspects to consider include:

  • Product listings and inventory management
  • Integrated payment processing
  • Shipping and tax calculation
  • Sales and discount tools
  • Third-party marketplace integration

Shopify and BigCommerce are widely recognized as leading choices for online stores, offering extensive e-commerce features and integrations to facilitate retail operations.

Service-Based Businesses

Service-based businesses, such as consulting or personal care, require a website builder that supports bookings, appointments, and client management.

Look for platforms that include:

  • Appointment scheduling tools
  • Calendar integration
  • Customer reviews and testimonials
  • Pricing and services display options

Squarespace is a popular choice for service-based businesses, offering user-friendly tools and various integrations to encourage customer bookings and promote your services.

Creative Industries

For creative industries, such as photography, design, or writing, a website builder that highlights portfolio presentation and design flexibility is essential.

Such website builders should support:

  • Visually appealing portfolio templates
  • Customizability and design control
  • Stylish themes to showcase your work
  • Blogging functionality for project updates or tutorials

Wix and Squarespace are both excellent choices for creative industries, offering a wide array of stylish themes, design flexibility, and portfolio presentation options to help showcase your work effectively.

User Experience and Website Performance

image 1

Mobile Responsiveness

In today’s digital landscape, it’s crucial that your small business website is built with a mobile-first approach.

A good website builder ensures that your website’s design is responsive. This means it’ll automatically adapt to different screen sizes, providing an optimal user experience for both desktop and mobile users.

The top website builders like Wix, Squarespace, and Weebly offer responsive design templates, allowing your website to look great on any device.

Loading Speeds and Uptime

When it comes to website performance, loading speeds and uptime are essential.

These factors directly impact your site’s SEO, optimizing it for search engine rankings.

Choosing a website builder with reliable servers and performance optimization features is key. A few options to consider:

  • Wix offers serverless web hosting with reliable uptime.
  • Squarespace boasts fast loading speeds and strong uptime figures.
  • HostGator prides itself on its 99.99% uptime guarantee.

Regardless of your choice, it is vital to monitor your website’s performance to ensure it meets the expectations of your visitors.

Navigation and Usability

A website that offers clear navigation and usability is important for retaining customers and enhancing their experience.

Your website should:

  1. Have well-organized menus.
  2. Be easy to browse with intuitive user interfaces.
  3. Display essential information in prominent locations.

Top website builders like Wix, Squarespace, and Weebly offer simple customization options to improve your site’s navigation and usability.

Remember, when creating your small business website, always put the needs of your customers first. This will help you achieve your goals and attract new visitors to your site.

Website Builders and Future Proofing

Trends in Web Technology

As a small business owner, you should anticipate upcoming trends in web technology to ensure that your website remains relevant and competitive. Innovations in design, functionality, and performance can have a significant impact on your website’s success.

  • Responsive Design: Today, it’s essential for websites to be accessible and user-friendly on various devices. Opt for a website builder with responsive design capabilities to make your site look great on mobile, tablet, and desktop screens.
  • Artificial Intelligence (AI) & Chatbots: AI is on the rise, and incorporating chatbots on your website can help improve customer interactions. Choose a website builder that makes it easy to integrate chatbots for better user experience.
  • Voice-assisted Search: Voice search is becoming increasingly popular. Make sure your website follows SEO best practices to be easily discoverable through voice search.

Updating and Maintenance

A good website builder should offer straightforward updating and maintenance options for your site.

  • Easy content management: Your website builder should provide an easy-to-use content management system (CMS) that allows you to manage, update, and edit your site’s content with minimal effort.
  • Regular security updates: Cybersecurity is paramount, so keep an eye out for builders that offer built-in security measures and keep their platforms updated to protect your website from potential threats.
  • Scalability: Your website builder should be able to grow with your business. Look for features like the ability to add more pages, expand website functionality, and increase storage capacity as needed.

Ultimately, selecting a website builder that incorporates emerging trends in web technology while providing efficient updating and maintenance options will help ensure your small business website stays current and reliable.

This level of future-proofing offers you the control and confidence needed for sustained online success.

Frequently Asked Questions

What features should I look for in a website builder for a small business?

When choosing a website builder for your small business, consider features such as ease of use, customization options, e-commerce integration, and mobile responsiveness.

You should also evaluate the available templates, SEO tools, and customer support to ensure a smooth website development process.

How does the cost compare between popular website builders for small businesses?

Costs for website builders can vary widely. Generally, there are both free and paid plans available, with paid plans starting around $16 per month.

Some popular choices like Wix, GoDaddy, and Weebly offer affordable plans tailored for small businesses.

While comparing costs, also pay attention to the features included in each plan to find the best value for your needs.

What are the advantages of using a dedicated website builder over custom development for my small business?

A dedicated website builder offers several benefits over custom development, including time and cost savings.

Website builders provide an easier learning curve, allowing you to create and launch your site quickly without needing technical skills.

Additionally, website builders come with ready-made templates and design tools, allowing for greater design flexibility without the need for hiring a professional designer.

Which website builder offers the best templates and design flexibility for small businesses?

Wix and Squarespace are often considered to have the best templates and design flexibility for small businesses.

They offer a wide range of professionally designed templates and powerful editing tools, enabling you to create a visually appealing and functional website that reflects your brand.

Can I integrate e-commerce functionalities easily with website builders designed for small businesses?

Yes, many website builders, such as Wix, Shopify, and Squarespace, include e-commerce features or offer dedicated e-commerce plans.

These builders allow you to easily integrate online stores, shopping carts, and payment options into your site, making it simple to start selling online.

How do website builders for small businesses handle SEO and mobile responsiveness?

Most website builders provide built-in SEO tools and mobile responsiveness to help improve your site’s search engine rankings and usability on different devices.

They may include features like customizable meta tags, mobile-friendly templates, and automatic sitemaps for better search engine optimization.

Be sure to explore these features when evaluating a website builder for your small business.